We purchased the IFB washing machine model: senator vx 8kg 1200 RPM, 2 weeks back. From the past 10 days, the machine is not working. Contacted the customer care and nobody is willing to solve the problem; all technical support team including Area Manager are reluctant to hear the problem properly.
I am trying to contact the next level of management but could not be able to get the information through website and also customer care unit.
Please provide the required information to file a case against IFB appliances Ltd.