Phone Number: 
[email protected]

Vatika Towers, Ground Floor, Block - A, DLF Golf Course Road, Sector - 54, Gurgaon - 122 002

Travel booking has been made fun and more simpler with the launch of Ibibo.com in January, 2007. They have complete travel solutions which includes hotel reservations, car hire, holidays, bus tickets, reviews and many more. From time to time they release certain deals in the market by virtue of which you will get small discounts on domestic airline tickets. However, the majority of their users are from tier 2 and tier 3 cities. They are not yet in the big league but will be there anytime soon.

Check in baggage issue

I Booked a FLIGHT Today from SRINAGAR TO CHANDIGARH while booking fare without checkin baggage was different and with baggage was different and i chose fare with baggage by paying full amount but i received email from airline stating it is without check in baggage and i reconfirmed it from goibibo they said it is with baggage but they confirmed from airline and later they said it is without baggage...Now it is complete harassment for me and they are saying it is technical issue and whose fault is it??i am gonna file a harassment case

Refund my money

Please tell me the status of my refund as i olready mailed u oll my documents which is need to refund

Refund My money


I tried to make ticket from Vadodara to Delhi on 16.04.2016 but transaction failed two times. Total amount Rs. 66944.00 deducted from my account. Its so far I already complaint to my bank and pay u also but they are telling transaction successful but as your mail its confirmed that transaction failed. I am really in problem when will i get my refund please confirm me.

Dear Payu,

Not refunded

I Booked a ticket on 19.01.2016 for chennai-mumbai-chennai. But the ticket not confirmed and ticket aborted. BUt the onward ticket amount refunded. Return ticket amount not refunded so far. I Didnt received a confiramation mail or e ticket from Goibibo. But the customer care services saying that the ticket is booked and passenger is travelled.

Refund status

Tried booking ticket from Nagercoil to Bangalore on 27th Jan, 2016. Amount of INR 1499 deducted from account but ticket not booked. Money not refunded yet. Pls let know when the amount will be credited back

Ref No : 602770076677

Transaction failed, amount got deducted from account

Today, I was booking ticket for flight through goibibo, but during transaction, 15,000 the amount got debited from my account, and after that goibibo showed me, and sent me message that "we didn't received your payment. Please try again"
Its really disgusting.

Money deducted but ticket not received

Dear sir,
Today morning I booked bus ticket from Coimbatore to Chennai. The transaction and money deduction were done. But I did not receive tickets and the booking ID is also yet to generate. If I go to new booking, the seats I booked is showing as available seat. Do one thing either confirm my seat or else confirm to refund the money. I will book my ticket with other way. Reply me within 2 hours. Because my travel time is by today 8.30 PM. I am able to connect with local customer care support too.


Refund of cancelled flights

I have booked my return tickets from Hyderabad to Dehradun. As spicejet has cancelled the flights, they have refunded the said amount to Goibibo.but Goibibo is not willing to return the complete amount to us. They have only refunded the partial amount and are not replying to emails and phone calls. This is a cheating case on your part where you are not responding to our emails too..

contact no. 9873749630

No Refund Received

I Cancelled my booking and choose to refund as "Go Cash", got a message that money has been added to your account but there is nothing. Filed complained 4 times but no response from Goibibo team.


I have inquired about the bus around 08:20 pm, which was about to departure 10 mins prior. I have shocked by their answer as bus have been cancelled already. I have started quarreling and they have came with solution that as they have already informed online booking center like redbus, goibibo already.

Till now i dint get any news regarding this from you, more worst is your remainder which made me angry on your service.

What is the status of my money refund

i have booked tickt on 4th april from agartala to bangalore.But due to some reason i hv cencl the tickt..i got the message that money will be transfer to your account with in 5-7 days..bt till now i didnt get my money...plz any one know customer executive number help me...

What is the Status of My Refund

I cacncelled my flight on Jan 8th in Bangalore Airport as flight was cancelled by Airlines, upto now i dnt get my refund i tried several times to reach Goibibo customer , i checked with airlines and ask them to raise a request for refund and airline people told it will be refund to Goibibo in 48 hrs, it happend 2 weeks back , but i dnt received my refund.

didn't get a ticket but money get debited

Goibibo is just debited my money from my account but not sent me a ticket till now.so plzzz refund my money or just send me a ticket before the travel date.
My email I'd- [email protected]

Goibibo - Not able to reach to any customer care executives nor did get any response on emails

I had file a refund for my cancelled flight by Spice Jet.

I had file refund 2 months back and no one has responded till now. I had tried to reach to the customer care executive on both telephone numbers. it is giving these three options.
1) search for the booking by mobile phone>go to Website for further queries >Thank you for Choosing Goibibo
2)Any other general queries related to GO Cash > Go to Website 24X7 for further queries > Thank you for Choosing Goibibo
3) Thank you for choosing

Can any one knows where can else i contact?

Bad Cuistomer Servive of Goibibo

I had booked ticket, however after payement the transaction got failed and my money got deducted. I did not receive any sms/mail for the confirmation.


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