I purchased a washing machine from Alappat Supper Shoppe, Ernakulam on 07th March, 2013 and on the same day itself, we had logged our request and obtained the RNA number (130307032253). Till now ie, third day nobody attended or even called. Please note that yesterday when I called they said that the technician will call you with in 24 hours, today also when I called the same answer the technician will call you with in 24 hours. what Service is this/ this is not fair for a company like LG. We poor people bought the item by paying monthly EMI just to work it. What is this?