USHA BRITA

Phone Number: 
+91-11-45770800,
1800-110-990
Email: 
[email protected]
Website: 
http://www.ushabrita.com
Address: 

Block A, DDA Commercial Complex, Ring Road, Naraina, New Delhi - 110 028.

USHA BRITA is a 40 years old company in the business of water filtration and now has 80% of market share in water filtration system. USHA BRITA was launched in India in 1997 as a table-top storage purifier, which use ion technology. It is a joint venture of Usha Shriram Enterprises Pvt. Ltd of India and BRITA GmbH of Germany. It has 6 manufacturing plants, which are in India, USA, Canada, UK, Germany and Switzerland, now its products are sold in more then 80 countries across the world. It Provide wide range of water purification system, which remove all suspended particle and make water for drinking and other use.

Service unavailable

We are using one USHA BRITA 'Waterguard RO Aquarius' model no ROS 2875.
The lever of the water tap has broken on 14/05/2013 and we have lodged a complaint immediately with the service franchise at Calcutta on the same day at the ph number 32932287.
We regret to inform that there is no action from them so far. To our utter surprise on calling them again today, we are told that the spares are not available?
I made several attempt to call the toll free no of customer care i.e. 1800110990 which was never available!!

using Usha Water Filter and buying Cartridge

I am using Usha Water Filter for last 6-7 years. The basic problem with the product is fast changing technology and the manufacturer have no intension to provide after sale service.
Since we have purchased it so we have to learn the ways to retain and use it properly.
We need to maintain it at our own by doing rutien servicing like cleaning it and keep it ready for use.
As far the cartridge availability is concern the cost is high but is available on . You may order on net and the same be delivered to your address.

Usha Brita

I have a Usha Brita water purifier, which I bought in Kolkata. Now I have relocated to bangalore and here there are no customer care service of Usha available. I conatcted their customer care and they simply washed their hands of of it. the least that they could have done is to suggest somebody to do the servicing? They refused any help.

Bad Service-No Response Even Repeated Complaint

I have purchased a RO Filter. Though i had many options i went for USHA, since it is an Indian Company and JV with a German company Brita. The product name is USHA - Brita RO OPTIMA. Initially they said every 3 months a person from USHA-Brita will come for service for 1 year. But it is almost 7 months completed, the service person is not coming for regular services even after repeated calls. Even the Toll Free No. 1800 - 110 - 990 is not working for most of times in a day. Finally a person attended a call in the toll free no.

Usha brita the cheaters

I purchased cartradge of Usha Britta on 25.08.2012 from the authorise dealer of Gurgaon.

Faulty product

I purchased cartradge of Usha Britta on 25.08.2012 from the authorise dealer of Gurgaon.

Usha Brita water catridge-- online purchase

Below is the email conversation, still today i havent recieved the water catridge, most iritating thing here is the courier guy called me and asked me to come and collect which is 20 kms far from here.

Please think twice while buying USHA products.

Dear Sir,

Greetings from Usha Brita
We apologize for the inconvenience caused.
To meet ur requirement an escalation has been sent to the concern dept.you will be updated as soon as we get the feedback.

Thanks & Regards,
Customer Care
Usha Shriram Enterprises Pvt. Ltd.
1800 110 990

USHA BRITA cartridges to be purchase at Surat OR Baroda in Gujarat

USHA BRITA WATER GUARD CARTRIDGES ARE NOT AVAILABLE IN SURAT OR BARODA, GUJARAT. PLEASE SOLVE THE PROBLEM.

Just installed Usha Brita Water Guard Not Working

INSTALLED NEW USHA BRITA WATER GUARD BUT ITS NOT WORKING AT ALL NO POWER NO FUNCTIONING
NO RESPONSE FROM COMPANY PEOPLE

Unable to get Usha Brita water filter's cartridges

I am using usha brita water filter(water guard max)for quite a long time.I am putting up in Nagpur, Maharashtra. I am unable to get the water filter cartridges refill. Please let me know how i can get the same. Thanking u-narendra bansod

Where i will get your filter candle in pune. On pune satara road

its a problem to get the filter candle

Usha Brita RO not working and its employees are not listening

Usha Brita RO is not working I have filed complaint so many times but its employee did not rectified it properly and now they are refusing to solve the problem.

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