Phone Number: 
1800 1029 900.
[email protected]

Yatra Online Pvt Ltd, B - 21, Infocity, Sector - 34, Gurgaon - 122 002. Haryana, India.

Yatra.com is a Gurgaon based leading online travel company in India that specializes in domestic and international air travel, railway reservation, hotel bookings, holiday packages etc. Their travel services are designed in a manner to make your pleasure and business trips memorable. Yatra.com takes pride in unmatched services which are provided through their user-friendly website, 24/7 multi-lingual call center, Holiday Lounges and Travel Express stores. It has posted an average revenue of $60 million per month with sales of over 10,000 tickets. This is a real achievement!

how can I do my rebooking

My flight was cancelled yesterday because of heavy rain in Chennai. Now how can i do my rebooking

Fraud by Yatra.com

I booked Hotel Hot Spring Theme and Spa for 2 nights for my family visit to Shimla through Yatra.com. The cost of two nights stay for one room was around INR 13000, but on reaching Shimla, I came to know that the hotel is located more than 50 kms. past Shimla and one way taxi fare for that location is around Rs. 1500. Being hilly area it takes around 1.5 hrs. to reach that location. This was a big disappointment. It simply meant that I would have to pay 1500 and spend 1.5 hrs for every to and fro "TRIP" to hotel from Shimla.

booked ticket in rajdhani express in yatra.com but did not get e tickets

Booked ticket in yatra.com from Bhubaneswar to Delhi on 9/9/2015 but did not get e-ticket where 5575 rs/- debited from my bank account...plz send the e ticket or back my money

Yatra.com E-Cash Voucher fraud

I'm Ram Kumaran from Bengaluru, I booked a trip to Mauritius via Yatra. My Booking reference #:YH1718243. Aditya Koer, Travel Consultant of Yatra promised that he'll issue me an E-Cash voucher for Rs.6000 after making payment. I paid and completed my trip, still got no voucher. So I also dropped a mail to Pooja khanna ([email protected]), Travel Consultant, she didn't respond and hence I called Deepika Yadav([email protected]), she assured that I'll get it and will escalate to concerned team, still no response. I ALREADY RAISED A COMPLAINT REGARDING THIS and NO ACTION WAS TAKEN.

Air ticket not yet Emailed by Yatra.com

Hi ,
I am writing this mail in regard of my booking today with yatra . I have booked the tickets and amount is deducted but no mail received for tickets . I booked from mobile website site and logged in as guest user , after the payment was done , l accidently closed the browser and forgot to take printout of ticket rightaway. It might be my email is was wrong or something but as I am not to speek with the Customer guys.

Not giving refund

I taken a package from delhi to kerela 7 October to 11 oct in 78000 and reference number is S1105579. The chetan me in following points 1- car was only maximum 2 year old but actual it was 10 year old and 3 class in conditions water was coming from the roof of car in rain time not changed after calling and calling.

Disgusting Yatra.com hotel booking

My reference no : 17051432172

Booking date: 17 May, 2014

Amount paid: Rs.1980 for 2nights

Air Ticket


ON 20/11/2012 we have booked 2 tkts. from N.Delhi to Mumbai thro'Yatra.com

(Gurgaon)costs Rs. 16960/-. But after booking, Your representative called

up on Mob.No. 9869456015 says that window was closed hence your tkt. was

not booked.

Amoount received from you thro' Credit Card (HDFC) was cancelled. But

we are surprised to received Credit Card Statement in which it shows

Rs.16960/- outstanding.

Hence we request you to either cancelled that amount from HDFC Cr.Card

or refund the same amount as early as possible.

Not yet received ticket

Tracking no which was received from citi bank- 5601194321281206 and PVT No - 656325.

Yatra.com does not inform flight status change

I have booked a flight on yatra.com from bangalore to mumbai .the travelling date was 24.5.2012.
the return was booked in kingfisher airline. when I went for checkin Airline informed that, the flight was pre- poned. niether the Kingfisher nor Yatra .com people informed nor sent any sms about the status change. Now I have to go for another airline, and Yatra .com customer care not answering any call.
very bad service.
nazeer ahamed

Fraud by Yatra.com

Booked two tickets for America ( 31/4/12) and opted for their sooo advertised cash collection facility from home. After continuous reminders for 15 days finally received a call from some Amatek company asking for pick up of remaining amount from my office address late in the evening.

Air ticket not yet Emailed by Yatra.com

My air ticket imphal to delhi date-11-06-2012 & delhi to imphal date-11-07-2012 has not been emailed to me and I have no confirmation, while the amount has been charged. Requesting action asap.

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