Mobile Duplicate Bill Reliance Digital, Samsung Mobile Phones Complaint

I had purchased a mobile phone in Sep 2011. Unfortunately lost the bill. Now the set needs major repair worth Rs.8110 under warranty. Then I visited Reliance digital store Indirapuram, Ghaziabad, for a duplicate bill. They dont have bill records for more than 6 months. I contacted corporate customer support at reliance [email protected]..there is no response from them for more than 10 days now...

Loss Amount: 
Rs.8 100

Reply to "Mobile Duplicate Bill"

Dear Sir,

It would be great if you could share your contact details with us. Your trust is important to us and we want to help you with the problem you are facing. Please give us your contact details here - http://www.facebook.com/reliancedigital/app_316705315043746

Again, please accept our sincere apologies and rest assured that there will be no further cause for concern.

Warm Regards,
Reliance Digital

Your Response: 
Neutral

Dear Sir,

We are awaiting your response as we would like to connect with you to resolve your grievance. Kindly share your contact details with us at this link - http://www.facebook.com/reliancedigital/app_316705315043746.

We will get in touch with you as soon as we have your contact details.

Warm Regards,
Reliance Digital

Your Response: 
Neutral

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