Refrigerator Over Cooling LG, LG Refrigerator Complaint

Subject: Refrigerator Problem
I have lodged complain about my refrigerator on 24-05-2012, request ID was RNA120524056105 and on 28-05-2012, request ID was RNA120528084740. I have also reminded on 30-05-2012 and 31-05-2012. But till now I have not received any response.

Moreover I am sorry to say that my first complaint of 24-05-2012, request ID was RNA120524056105 has been tempered by call centre and same request id bears other complaint. How it is possible that I have received message on my mobile and request ID bears other mobile number.
Same problem I have also faced last year regarding my AC complaint and even after great follow up I could not able to solve my AC problem no any service personal visited to check. That AC is still lying unsed.
I am afraid about same condition of my newly purchased refrigerator worth Rs. 25000.
Pl look up matter and resolve my problem as early as possible.
Thanks.

PUSPENDRA KUMAR GARG
H-6/17 VIKRAMNAGAR, RAWATBHATA
VIA KOTA RAJASTHAN
MOBILE-9413356467
BSNL: 01475233644
EMAIL: [email protected], [email protected]